Q: How can I choose a design for engraving?
A: You can browse our Gallery for inspiration or bring your own design idea. When placing your order, simply leave a note under Personalized Engraving with the design you’d like. You can also reach out to us through the Contact page to discuss customization options in more detail.
Q: Can I use my own design, logo, or text?
A: Yes! You can send us your design, logo, or text, and we’ll engrave it to your specifications. We will always do our best to meet your requirements, and if something isn’t possible, we’ll let you know right away.
Q: How do I place a custom order?
A: Select the product you’d like, add your personalization details in the engraving notes, and proceed to checkout. If you have special requests or would like to confirm details, please feel free to contact us directly before placing your order.
Q: I have a large order for an event. How long will it take?
A: Large or event orders (e.g., weddings, conferences, corporate gifts) require extra production time. Turnaround depends on the quantity, material, and design complexity. Please message us before ordering with your event date, quantity, and any personalization details. We’ll confirm a realistic timeline, shipping options, and whether a rush service is possible.
